call us (864) 650-3436
Mn - Fr: 8:00 am - 11:00 pm Sat: 8:00 am - 11:00 pm Sunday: Closed
You have questions, we have answers!
How much does it cost to rent a inflatable bounce?
Our rentals start as low as $150 plus sales tax. Combo's, Slides, Waterslides Obstacle Courses all have different prices.
Do I have to have the moonbounce delivered or can I pick it up myself?
Unfortunately, you cannot pick the moonbounce up yourself. Due to safety concerns, we are required to set up and take down every rental. This ensures your safety, so the units can be properly anchored and rules and regulations reviewed. These units are made of commercial vinyl and are very heavy. SAFETY IS ALWAYS FIRST!
The other company I called leaves them overnight, or even for the weekend, why don't you?
Our rentals are for one day. When you complete your reservation form we ask you to select 6 hours. That was designed to pick your party times, we deliver before and pick up after. While we understand the desire to keep them overnight, your insurance may not cover any damage that is caused in the middle of the night, these unit can cost over 5,000.00 to replace, not including lost rentals or shipping. Animals can chew the inflatable, it could be stolen, damage may happen after dark, we don't want to put our customers at risk. If you are having an overnight party, we do offer a 2 day rental. Call for details.
Are foam parties safe for kids and our property?
Yes, the foam mixture is non-GMO, Peanut Free, Hypoallergenic, Animal Cruelty Free, Environmentally Friendly. If you decide to add color, it could stain and can't be used on inflatables, they color sold is basically like food coloring. Foam mixes with tap water. All events must have a water source to the area you want to place the foam. While the foam will not hurt grass or living things it can get muddy. With kids running and playing and 88 gallons of foam mixture expect some dirt mud to be in the foam area.
I have pets, can I still rent an inflatable?
Of course - we love our fur babies as well. However please make sure pets are kept away from the unit and any pet poop is picked up before delivery. Kids will likely be running around without shoes on and the last thing you want is poop tracked in the inflatable or in your home / event.
Do you rent to adult parties? Where no children or teens will be present?
No. We offer safe commercial grade units that are designed for kids, tennagers and parents. We do not rent to adult parties where children are not present. Parents are always welcome to play with their kids as long as all safety procedures are followed.
Yes- we have noticed the tik toc /You-tube videos of adults sliding down the water slides, having a shot or a drink and running back up the slide. We don't rent to those types of parties, sorry. Unsafe behavior is no-no for our units. We reserve the right to cancel or decline rentals if they are used or going to be used for this purpose.
Is Wi-Fi required to use the photo booth?
Our photo booth is completely digital. It takes pictures and emails or texts them directly to the information you enter after taking the picture. The number of pictures you take and send are unlimited, however the renter MUST provide Wi-Fi to enable the texting and emailing. A Wi-Fi connection is needed to use the photo booth. This can be a hotspot from a cell phone or a standard Wi-Fi connection.
Are your units clean?
Yes, absolutely! We maintain our inflatables every time they are used. Our inflatables are inspected for worn areas that might cause a safety concern. We then clean and sanitize our inflatables with an all purpose disinfectant cleaner. It kills 99.99% of germs. Our units are vacuumed and sanitized prior to each use.
How much room do I need to set up?
Most of our units require a 20 X 20 area that is semi-level, clear of any rocks, sticks, roots, animal droppings, hazardous materials etc that could puncture the bounce. Also, if you have an in-ground sprinkler system, make sure it is turned off and the sprinkler heads are not engaged. It is also imperative that the location allows for overhead clearance from any trees and power lines
We live in an apartment/townhouse and don't have a yard large enough, how can we still have a party for our child?
• Use the common area or two parking spaces side by side • Use a relative's house for the party. • For communions and other church related events, look into using your church grounds • If for a birthday, combine parties with your child's friend that has a birthday close to your child's. • Local parks can usually be used for parties.
How does the bounce stay inflated?
The bounce is inflated with a fully enclosed blower motor unit that must stay on the entire time the bounce unit is being used. The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account whenever considering a rental. The blower unit must be located within 75 feet of an electrical outlet.
Can we set up the bounce on concrete or asphalt?
Yes, however for safety reasons, we prefer that the inflatable be placed on a level, grassy area.
Can we set up inside?
Yes, There needs to be a double-wide door allowing access of the inflatable roll-ups. Also there needs to be a tall ceiling to allow for over head clearance of the inflatables when erect. If you have access to an indoor gymnasium or conference room, there is no need to be concerned with inclement weather conditions.
How do you keep the bounce from floating away?
While they are full of air, the bounces themselves are quite heavy. However, they do need to be staked down to avoid them "walking" around. We accomplish this with large sandbags at each corner when setting up on concrete, asphalt or inside. When setting up on grassy areas, we use large stakes that are driven into the ground. While these stakes do not go deep enough to hit utility line, please let us know if we'll be setting up near items such as utilities, drainage lines or sprinkler lines. Kangaroo Kids Rentals is not responsible for underground lines, hoses or sprinklers of any kind, unless marked by the renter.
The location that we wish to use is not close to electrical power. Can we still have a bounce?
Don't let that stop you. We have generators available for rent, including a full tank of fuel, that will power the blowers that inflate the bounce.
What if it is windy or rainy on the day of my event?
If the local forecast is calling for high winds (>15 MPH), or rain on the morning of your reservation, we will contact you via phone to reschedule your reservation for another day or cancel the reservation. Rescheduling is based on availability for the day requested. If you feel that rain or wind is a concern, please bring this to our attention PRIOR to us arriving at your location. No refunds will be provided once the bounce is delivered.
What do I do in the event that we receive unexpected rain or high winds (>15 MPH) during our rental?
Given the frequency of afternoon thundershowers and storms in our area, this is a valid concern. It is important to remember that the bounce blower is powered by electricity and that electricity and water don't mix well. If rain is encountered, ask everyone to quickly and calmly exit the bounce. Once it is emptied, unplug the blower and allow the unit to deflate. DO NOT USE THE UNIT IN HEAVY RAIN OR HIGH WINDS! once the weather has passed, plug the blower back in, allow the unit to inflate and have an adult dry the interior with a towel. This is very important, as the vinyl is very slippery when wet. Once dry, the bounce can be utilized again.
Does Kangaroo Kids have insurance?
Definitely! Due to the high cost of insurance, there are many companies out there that choose not to carry insurance coverage. However, at Kangaroo Kids, we believe that this is the most important requirement for running a moon bounce rental business. As such, we are fully insured with a liability insurance policy. This statement in no way implies legal responsibility. Please read your rental agreement.
How many kids can be in the bounce at a time?
The inflatable bounce house can hold approximately 8-10 children under 8 years old at a time, 6-8 children 8-11 years old & approximately 5 children over 11 years of age. our bounces have an 600-800 lb capacity. Limits are to be followed for the children's safety. Slides are designed for one person to go up and down at a time. All the units have a safety placard on the front from the manufacturer, the weight limits are clearly indicated on this placard - always follow safety procedures.
What are my responsibilities as the renter of the bounce?
Our contract requires that an adult be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the bounce anytime the bounce is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that all safety rules and regulations are followed. Aside from safety items, it is the responsibility of the renter to provide for electrical power within 75 feet of the bounce and a level, open 20' X 20' area to set up on.
How do I reserve a unit?
Call 864-650-3436 or email us at wanda@Kangarookidsrentals.com and we will be happy to process your reservation requested.
How much of a deposit is required to confirm a reservation?
While you may pay up to 100% of the rental fees up front if you like, we do not require a deposit at this time.
Why don't you charge a deposit?
We get asked this often. Some companies charge a deposit, most are non-refundable, even if it is refundable it takes several days to get your money back. As parents we know what its like to plan a party and have something come up that prevents the party from happening; sick child, weather or just life gets in the way. The last thing we want you to worry about is a lost deposit. Of course we would prefer you to reschedule, we don't require it. We do ask that you let us know as soon as possible so we can make the unit available. We want to make this experience as enjoyable as possible - The easiest party you will ever have!
How can I pay for the unit?
We accept cash, MasterCard and Visa. Payment is due in full at the time of setup. The delivery person will provide you with a copy of the rules to review and discuss the safety procedures with you.
What is your delivery area?
Our delivery area is Easley, Greenville, Powdersville, Pickens, and surrounding area's. Think your too far out? Give is a call or shoot us an email, if we cant help, we will point you in the right direction.
Do you provide special pricing to schools, churches and other non-profit organizations?
Absolutely! Please email or call us at 864-650-3436 for details. We would love to work with you. Please note that inflatables can make a great compliment to a non-profit fundraiser, such as a car wash, yard sale or other event. While the parents are getting the car washed, it provides some fun for the kids and also provides instant "curb appeal" for your function.
I still have questions, how do I get them answered?
Call us at 864-650-3436. We would love to answer your questions.